- How can I purchase cushions or replacement parts?
- Is it possible to obtain fabric swatches / finish samples?
- How can I find a specific model / fabric?
- What is the warranty on your products?
- How can I clean my cushions?
- Where can I get my furniture repaired?
- Why are my cushions firmer than the ones in the store?
- Can I supply my own material?
- How can I purchase cushions or replacement parts?
To purchase new cushion or replacement parts, you simply need to contact us at Blair & Son.
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- Is it possible to obtain fabric swatches / finish samples?
Yes Fabric or wood samples are available, some can be ordered or borrowed for a few days.
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- How can I find a specific model / fabric?
You can contact us at Blair and Son, If it is from a Manufacturer that we deal with we will find the Model # or fabric swatch . If it is from a supplier that we do not deal with we will try to find a similar model or fabric to compare .
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- What is the warranty on your products?
The Warranty on our products vary depending on the manufacturer. All of our products have a minimum one year warranty against manufacturers defects and some will have more.
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- How can I clean my cushions?
We recommend professional furniture cleaner. We do not recommend dry cleaning or washing them in the washing machine.
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- Where can I get my furniture repaired?
If your furniture is in need of repair please contact us . Please have your invoice # , date of purchase , manufacturer and model # available. We will work with our manufacturer’s to have warranty work completed and if the product is out of warranty we can recommend reputable service people or for a nominal charge we may be able to do the repair.
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- Why are my cushions firmer than the ones in the store?
Foam cushions can vary in softness or firmness and depending on the usage some cushions will soften faster than others. Some floor models may be slightly softer than an ordered sofa because the floor model may already be broken in .
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- Can I supply my own material?
We have a Customer’s Own Material program on certain models. For more information, please contact us.
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