The final piece of the furniture shopping journey – part 3

Join us for the third and final instalment of our blog series on the furniture shopping journey. Steps one and two involved where to start and your visit to the showroom. Today we talk about taking the leap, making the purchase and then the delivery of your new piece or pieces.


You have chosen a new set of pieces for the living room, bedroom or perhaps the dining room. With your floor plan in hand you can picture the piece in your home and can’t wait for it to be delivered.

Once you have made your choice, there may be a 10 week time frame for your new addition to arrive at your home and complete your vision.

There are several steps along the way between the showroom and your home. Once your piece or pieces come into our warehouse, our delivery team carefully inspects every item - to ensure our high quality standards are met. We will then give you a call to arrange delivery at your convenience – be prepared to accept your new items within 30 days of their arrival at our facility.

The item or items are then stored carefully, and transported just as cautiously to your door.  If one of our certified designers has created a floor plan for you, and you have bought according to plan – our delivery team will bring your plan along with them.

Our team will ensure it is set up completely. They will also go over any operational questions you might have before they leave your home, so you will be able to enjoy your new piece immediately. If you have items that need to be moved – in order to welcome your new furniture in – please make arrangements with our team when they set up your appointment.

Your floor plans then stay on file – so you can not only buy to the plan if you are taking things step by step, but also for you to know in the future, what purchasing choices will work with your space.

We will also follow up with a phone call to check up on your furniture, as well as our delivery service to ensure your needs have been met.


For expert advice on your important furniture investments our team has the knowledge and tools to provide you with the guidance you need. The team stays on top of current trends and is continually updating knowledge on the industry and its offerings.

Marla Dowdall